Business coaching session in a modern office

Grow your business with clarity, not guesswork

Practical coaching for small and mid-size business owners across Queensland who want real progress, measured in revenue and peace of mind.

Book a free discovery call

Who we are

A coaching practice built on twenty years of running actual businesses.

Keystone Business Mentor was founded because too many business owners spend their days putting out fires instead of building something that works without them. We saw it firsthand: capable people stuck in a cycle of long hours, thin margins, and decisions made on gut feeling alone.

Our coaching is grounded in financial literacy, operational clarity, and honest conversation. We don't hand you a binder of theory. Instead, we sit with you, look at your numbers, your team structure, and your daily habits, then build a plan you can actually follow next Monday morning.

We work with trades businesses, professional services firms, retail operators, and early-stage tech companies across Queensland. Most clients stay with us for six to twelve months, though some have been meeting with us fortnightly for three years and counting.

Business mentor reviewing charts on a whiteboard

What we offer

Each engagement is shaped around your specific situation, not a one-size template.

Business coaching

Fortnightly or monthly one-on-one sessions where we review your financials, discuss bottlenecks, and set concrete targets. Each meeting ends with two or three actions you commit to completing before we talk again. Sessions run 60 to 90 minutes, in person or via video call.

Strategic planning

A half-day workshop to map out your next twelve months. We cover revenue targets, marketing channels, hiring needs, and cash flow projections. You leave with a written plan and a quarterly review schedule so the document doesn't gather dust.

Financial clarity

Many owners can tell you their revenue but not their profit per job or their break-even point. We build a simple dashboard showing the five numbers that matter most to your business, then teach you how to read and act on them every week.

Team and leadership development

Hiring the wrong person costs roughly three times their annual salary once you factor in lost productivity and rehiring. We help you write role descriptions that attract the right candidates, run structured interviews, and build an onboarding process that gets people productive within their first fortnight.

Operations and systems

We document your core processes, identify where things break down, and help you implement tools (CRM, project management, scheduling) that actually get used. The goal is a business that runs smoothly when you take a two-week holiday.

Growth and scaling

Ready to open a second location or add a new service line? We stress-test the idea with real numbers before you commit capital. If it stacks up, we build a rollout timeline and identify the first three hires you need to make it happen.

How it works

Four steps from first conversation to measurable progress.

1

Discovery call

A free 30-minute phone call where you tell us what is happening in your business and what you want to change. No pitch, no pressure.

2

Business review

We look at your profit and loss, your team structure, and your current pipeline. This usually takes one session of about two hours.

3

Action plan

Together we write a 90-day plan with specific, dated milestones. You know exactly what to focus on each week.

4

Ongoing coaching

Regular sessions keep you accountable and let us adjust the plan as conditions change. Most clients see measurable results within the first quarter.

What our clients say

Real feedback from business owners we have worked with.

"Before working with Keystone, I was doing everything myself: quoting, invoicing, site visits, even answering the phone. Within three months they helped me hire an office manager, set up job-costing spreadsheets, and raise my prices by 15 percent. My take-home pay went up and I got my weekends back."
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Mark T.
Plumbing contractor, Gold Coast
"I had been running my accounting practice for eight years and revenue had flatlined. Keystone helped me identify that 40 percent of my clients were unprofitable. We restructured pricing, let go of the worst accounts, and focused on advisory services. Revenue grew 22 percent in the next financial year."
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Sarah L.
CPA practice owner, Brisbane
"The first thing they asked me was: what does your business look like when it is finished? Nobody had ever asked me that. It changed how I think about every decision. I now have a three-year exit plan and the business is on track to run without me."
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James W.
Retail franchise owner, Toowoomba
"Honest, direct, and practical. They told me things I didn't want to hear about my cash flow and my hiring process. But every suggestion came with a clear next step. Six months later my team is stronger and I actually enjoy coming to work again."
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Rachel K.
Digital agency founder, Sunshine Coast

Get in touch

Tell us a bit about your business and we will get back to you within one working day.

Address
590 Beau Lane, West Josephstad, 5598, Queensland, Australia

Phone
+61 3 8410 8674

Email
[email protected]

Hours
Monday to Friday, 8:30 am to 5:00 pm AEST

We offer a free 30-minute discovery call for new clients. No obligation, no hard sell. Just a conversation about where your business is now and where you want it to go.